Recently I had this discussion in one of the calls I had with people who are researching the HR/tech space in Indonesia: “What is HR problem? What are the problems that they face?”

My answers:

• When people see HR, they don’t see people champion, they see the king or queen of admins doing administrative stuffs
• And so, they are treated as such, they are part of cost center and it’s just a support function, with little to no budget to improve
• Management/board rarely support the expansion of this team with the reason of ROI
• Even to purchase a software/product that can help serve HR better, it’s hard to convince management
• As HR evolve into People Experience in US/EU – HR in Indonesia are mostly still stuck in the 90s or 2000s. They care more about certifications rather than actually connecting and helping people inside the company
• HR are mostly firefighter = waiting when there is FIRE instead of detecting them early and solving those problems.

We need to improve and evolve HR, because organizations in the tech enabled industries rely on people, and what is people without proper HR?

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